Surveillance Operator

TGC Surveillance · Coarsegold, California
Department TGC Surveillance
Employment Type Full-Time
Minimum Experience Experienced


Responsible for maintaining close, continuous surveillance of all gaming areas and reporting any suspicious activities to the appropriate personnel.



  1. Monitor Tribal assets by identifying potential security and/or safety risks and reporting the individual or entity for proper resolution.
  2. Familiarity with Gaming Regulations set forth by the Tribal Gaming Commission, the National Indian Gaming Commission (NIGC), the California Division of Gambling Control (State Compact), and Surveillance Department Policies and Procedures.
  3. Utilize necessary equipment to identify, record, document and report illegal, suspicious or unusual activities occurring on property.
  4. Coordinates with other departments when Surveillance discovers a matter which needs further investigation or attention.
  5. Accountable for the accuracy and thoroughness of departmental records and reports.
  6. Suggest and recommend possible changes in the policies and procedures of other departments to protect Tribal assets.
  7. Responsible for radio traffic, phone calls, and documenting all Surveillance related issues.
  8. Responsible for maintaining a working knowledge of all games offered by the Casino.
  9. Prepare all reports and footage as requested by supervisors and Tribal Gaming personnel.
  10. Ability to operate the DX9000 view station along with the ability to merge and cut video for preparation of release and archiving.
  11. Knowledge of how to maneuver and operate the Surveillance Department database.
  12. Ensure confidentiality and sensitivity of all Surveillance Department and Casino information and activities.
  13. Communicate information effectively to appropriate personnel.
  14. Must be available to travel to trainings and meetings.
  15. Perform related and compatible duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



A high school diploma or high school equivalency diploma is required to fill this position.  An Associates degree from a two-year college or university is preferred.  A minimum of two to three years experience casino surveillance systems operations or equivalent is preferred.



Knowledge of, and experience with, closed circuit television equipment preferred.  Must possess excellent observation and communication skills.  Must be able to detect schemes or cheating activity aimed at the company or its’ customers.  Must know basic card and gaming strategies.


Ability to apply common-sense understanding to carry out a variety of instructions furnished in oral, written or diagram form.



Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.



Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standards exist.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to speak or hear. The employee is also regularly required to stand, walk, sit; and use hands to handle, or feel objects, tools or controls; position requires sitting for long period of time.  The employee is occasionally required to reach with hands and arms, and to sit, climb or balance; and stoop, kneel, crouch or crawl.   Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 


The employee is required to work in a dimly lit area.  The room temperature in the working area must remain cool to accommodate the specifications of technical equipment located in the room.  While performing the duties of this job, the employee may be exposed to cigarette fumes and airborne particles.


The employee must behave honestly, fairly, and within legal boundaries at all times in regards to people, property, and confidential and privileged information.  The employee is required to comply with all regulations, rules, controls, and department policies. 



Must possess excellent communication skills.  Must possess the ability to identify and resolve problems as they arise, and handle critical situations in an expedient and effective manner.  Ability to work in a fast- or slow-paced environment. 


The employee shall work well under pressure; meet multiple and sometimes competing deadlines.  The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors.




  • Must take and successfully pass drug and alcohol test.
  • Must successfully pass suitability determination.


For purposes of hiring, promotions, transfers, and training all candidates must possess the ''Minimum Qualifications" stated in the job description or job announcement. Minimum Qualifications are defined as those entry-level qualifications essential to the performance of the basic responsibilities for each job category, including but not limited to education, training, specific work experience, employment record, and physical skills (where applicable).

Preference shall be given with respect to personnel decisions, layoffs, recalls, promotions, transfers, training, and hiring. First, enrolled Tribal Members who meet the Minimum Qualifications shall not be denied if another individual at a lower preference has higher qualifications than are necessary for the position. Second, after preference is provided to enrolled Tribal Members, Native Americans who are enrolled members of a federally recognized tribe other than Picayune Rancheria of the Chukchansi Indians shall be provided preference over equally qualified non-Indian candidates, however, if the non- Indian candidate is more qualified, a business decision may be made to hire or promote the best candidate.

If more than one person at the same preference level meets the Minimum Qualifications the decision- makers shall have discretionary authority to make the appropriate business decision in the best interest of the Tribe. Accordingly, when preparing job descriptions or job announcements care should be taken to establish qualifications that fit the desired needs of the position.


Under CFR 25, Part 276 and by Title VII of the Civil Rights Act, Section 701(b) and 703(i), preference in filling all vacancies provided to qualified PRCI Tribal Members and/or other American Indian/Alaska Native Candidates.

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  • Location
    Coarsegold, California
  • Department
    TGC Surveillance
  • Employment Type
  • Minimum Experience